documentation conversational style critical incident⏎
early letter, fixed typeface, data⏎
ego-involvement, external audiences, evaluating⏎
evidence, executive summary, ego-involvement⏎
feasibility study external audiences coordinating⏎
criteria formal meetings, formal meetings⏎
focus groups conversational style flaming⏎
culture demographic characteristics formal meetings⏎
gatekeeper descriptors conversational style⏎
coordination, flaming formalization⏎